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Experience
Strategist
& Business Innovation

Former professional ballet dancer turned experience strategist — movement was always the first language. Now I research, design, and prototype the experiences that turn complex technologies and ambitious products into something people actually understand, trust, and use.

Research, strategy, and service design working as one discipline. Not two. At global scale.

Trusted by
Microsoft
Meta
Amazon
Acura
Jazz at Lincoln Center
Bill & Melinda Gates Foundation
GA GENERAL ASSEMBLY
Above the Fold
Sonder
IWC SCHAFFHAUSEN
Nordstrom
Divi
Selected Work 12 projects
Microsoft Flexible Design System
Flexible Design System · 2023
Microsoft Flexible Design System — configuration
Flexible Design System — configuration · 2023
Microsoft 50th anniversary campaign
Microsoft 50th Anniversary campaign · 2025
Product Design & Global Campaigns Microsoft

Led product design strategy and global campaign launches across Microsoft's commercial and enterprise portfolio — spanning the Flexible Design System (a modular event furniture ecosystem deployed globally for partner demos and field events), the Microsoft 50th Anniversary campaign, video production, executive presentations, and large-scale activations. Operated as embedded creative director across product, field marketing, and events teams.

Microsoft · 2018–2023
Website Campaigns & Business Transformation VML / Acura

Website campaigns and digital strategy for Acura.com — and business transformation work across VML's ecommerce and enterprise lines of business.

VML · 2009–2012
VML Acura campaign work
Acura.com campaigns · placeholder
Amazon Go Grocery basket of fresh produce
Amazon Go Grocery · 2020
Product Launch Amazon Go Grocery

Global launch strategy and brand narrative for Amazon's first cashierless grocery store — a first-of-its-kind retail experience redefining how people shop for everyday essentials.

Amazon · 2020
Guest Experience & Research Sonder

Guest experience research and service expansion strategy for Sonder — uncovering unmet needs across the guest journey and defining a roadmap for elevated amenities, touchpoints, and programming to deepen loyalty across the brand's global portfolio of apartment-hotel properties.

Sonder · 2022
Sonder brand identity
Sonder brand · 2022
Sonder property
Guest property · placeholder
Balance the Equation program visual
Program visual · placeholder
Program Launch Balance the Equation

Brand strategy and launch for the Bill & Melinda Gates Foundation's first-ever Grand Challenge focused on U.S. education — redesigning Algebra 1 for Black, Latino, English Learner, and low-income students in 7th–9th grade. The initiative offered $100K planning grants and up to $1M pilot study grants, positioning mathematics equity as a civil rights imperative.

Bill & Melinda Gates Foundation · 2021
Research & UX Strategy Divi

Moderated user research and UX strategy for the scalp care brand's DTC platform — conducting in-depth interviews and usability studies to surface friction in the purchase journey, then translating findings into prioritized product improvements, content strategy, and onboarding flows.

Divi · 2022
Divi UX research artifact
Research artifact · 2022
Divi UX research artifact
Research artifact · 2022
Divi UX research artifact
Research artifact · 2022
Divi UX research artifact
Research artifact · 2022
Meta Responsible Innovation Dimensions framework
RI Dimensions framework · 2021
Workshop Program Responsible Innovation

Designed and facilitated Meta's Responsible Innovation Dimensions framework — a first-of-its-kind program embedding ethical design thinking across product teams, mapping company principles to nine dimensions of responsible technology.

Meta · 2021
Brand & Environmental Design Jazz at Lincoln Center

Signage design development for the Frederick P. Rose Hall public space redesign — translating the Jazz at Lincoln Center identity into a complete environmental wayfinding system.

Jazz at Lincoln Center · Pentagram · 2014
Jazz at Lincoln Center signage
Environmental signage · 2014
Jazz at Lincoln Center signage
Environmental signage · 2014
Jazz at Lincoln Center signage
Environmental signage · 2014
Nordstrom Beauty Haven feathered signage
In-store signage · 2021
Nordstrom Beauty Haven salon interior
Salon interior · 2021
Program Launch Nordstrom Beauty Haven

Concept, launch strategy, and brand narrative for Nordstrom's Beauty Haven in partnership with POPSUGAR — a first-of-its-kind in-store beauty services experience redefining the retail beauty category.

Nordstrom · 2021
Content & Editorial Strategy IWC & Montblanc

Content strategy and editorial direction for two of Europe's most storied luxury maisons at AKQA. For IWC Schaffhausen, developed The Journal — a long-form digital editorial platform connecting watchmaking heritage, lifestyle, and sustainability. For Montblanc, led digital campaign strategy for the Summit smartwatch launch.

AKQA · IWC · Montblanc · 2015–2018
IWC The Journal editorial platform
IWC The Journal · 2015–2018
Montblanc Summit smartwatch campaign
Montblanc Summit campaign · 2015–2018
Seattle Design Nerds installation
Installation or event · placeholder
Community Design Seattle Design Nerds

Co-founder and creative director of Seattle's grassroots design community — producing public installations, events, and experiences including Dante's Disco, a live cat tower group exhibition at the Museum of Museums, and large-scale inflatable installations at the Seattle Design Festival.

Seattle Design Nerds · 2019 —
Event Launches & Writing Arcade Magazine

Editorial contributor and event producer for the Pacific Northwest's leading architecture and design publication. Writing includes Socially Dis-danced — an essay on the spatial politics of pandemic distancing and how public space holds (or fails) community — as well as the "Design Your World" youth program.

Arcade · 2020 —
Arcade Magazine editorial
Editorial · placeholder
Performance 2014 — 2023 · Seattle, New York, Hartford
The Body as First Language

Reformed bunhead. Angela began dance at 13 at Michigan Classical Ballet, trained at Boston Ballet, The Kirov Academy, Burklyn Ballet Theatre, and Ballet Austin — and has performed with companies in Seattle, New York, and Hartford over a decade of professional work.

Ballet Contemporary Modern Partnering Improvisation
2023 The Guild Dance CompanyDancer — Spring Collab w/ Radiance · Outpour Vocals · Seattle Girls Choir
2023 Burlesque Alice in WonderlandDancer — Chandelier · Verlaine & McCann Productions (8 shows)
2023 Dance Theatre SeattleDemi-Soloist — Waltz of the Stars
2022 Synergy New YorkDancer — Erika Keller Choreography · NYC Center
2022 Jerboa DanceDancer — Delirium (5 shows)
2021 Dance Theatre SeattleCorp Member — Swan Lake
2015 Jersey City BalletDancer — Ballet Showcase
2014 Albano Ballet TheatreCorp Member — Swan Lake (3 shows) · Hartford, CT
Boston Ballet
Summer Intensive · 2006 · Level 7
Ballet Austin
Summer Intensive · 2007
The Kirov Academy
Summer Intensive · 2005 · Washington D.C.
Burklyn Ballet Theatre
Summer Intensive · 2004
Metropolitan Ballet Academy
Vaganova training · Novi, MI
Also accepted to
Houston Ballet · ABT Detroit · Joffrey Midwest · Ballet West
Angela Schmidt in spotlight
Poets of Gesture · Seattle · 2023
Performance — high kick
Poets of Gesture · 2023
Burlesque Alice in Wonderland — Chandelier
Burlesque Alice in Wonderland · Chandelier · 2023
Performance — black lace dress
Dance Theatre Seattle · 2022
Ensemble performance
Synergy New York · NYC Center · 2022
Performance — feather fan
Verlaine & McCann Productions · 2022
Angela Schmidt — B&W studio
Studio · Seattle · 2023
1 / 7
Pastel teacup drawing
15
Years of practice
3
Continents, one practice
A boundless reservoir
Seattle · Available · Open

A boundless reservoir of all things poetic. I work at the intersection of research, strategy, and service design — planning and executing the work that uncovers user needs, pain points, and opportunities, then translating those findings into journeys, frameworks, and experiences that deliver on business goals. Insight and design as one discipline, not two.

I believe the best ideas live at the edge of disciplines — that a body in space knows things a spreadsheet never will, and that the most enduring brands are built on a kind of poetic logic: rigorous, felt, and impossible to copy.

2024 —MicrosoftGlobal Strategy & Experiences Lead
2023 – 24VMLStrategy Director
2021 – 22SonderDesign Research Manager
2017 – 19NordstromSenior Design Strategist
2015 —Poets of GestureFounder & Creative Director
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